Frequently asked questions about LoonCheck Online

LoonCheck Online reviews the payroll information and documents you provide. Depending on the LoonCheck you choose, we may review your gross salary, working hours, payroll tax withholding, holiday allowance, allowances, pension deductions or final settlement.

You will receive a digital report explaining our findings and highlighting any points that may require your attention.

That depends on your question. If you want to have one payslip reviewed, choose the Payslip Check. For working hours and allowances, choose the Hours & Allowances Check. If you want to compare two payslips, choose the Extended Payslip Check. For your final settlement when leaving employment, choose the Final Settlement Check.

Visit the Payslip Checks page for a complete overview.

No. LoonCheck Online provides payroll administration reviews. If your situation involves a legal dispute, wage claim or employment conflict, you may need additional legal advice.

No. We can review visible payroll tax and pension items as part of the payroll review, but we do not provide individual tax or pension advice.

This depends on the LoonCheck you choose. In most cases, at least one payslip is required. Depending on the selected review, we may also need a second payslip, your employment contract, working-hours records, an overview of allowances or your final settlement.

After placing your order, the intake form will show you which information is relevant for your LoonCheck.

No. We do not need your BSN (Dutch citizen service number) to carry out a LoonCheck.

Please redact your BSN before uploading a payslip or other document. Where possible, you should also redact any other personal information that is not necessary for the review.

Yes, preferably. Your bank account number is not required for a LoonCheck. We recommend redacting it before uploading your documents.

Your documents are stored in a secure environment and are only used to carry out your LoonCheck. We do not share your documents with third parties unless this is necessary to provide the service or required by law.

Choose the LoonCheck that best suits your situation and click the order button. You can then enter your details and complete your payment securely online.

After placing your order, you will complete the intake form and securely upload the documents required for your LoonCheck.

No. A LoonCheck is a one-time purchase. You only pay for the LoonCheck you order and there are no recurring subscription fees.

Yes, as a consumer you generally have a 14-day cooling-off period. However, you can ask us to start carrying out your LoonCheck during this period.

If your LoonCheck has already been fully completed at your explicit request, your right to cancel may no longer apply. You will receive clear information about this before completing your order.

Once your payment, intake form and all required documents are complete, we will start working on your LoonCheck. The current turnaround time is shown when you place your order.

If essential information is missing, we may contact you and ask you to provide additional information or documents before we can complete your LoonCheck.

If we identify something that appears incorrect, unclear or requires further attention, we will explain this clearly in your report.

Where appropriate, we will also indicate what you may want to check or ask your employer or payroll department about.

No. LoonCheck Online does not contact your employer on your behalf.

Your LoonCheck is carried out independently based on the information and documents you provide.

No. A LoonCheck is based on the information and documents you provide. We carry out the review as carefully as possible, but we cannot guarantee that every error or discrepancy will be identified.

Some issues may only become apparent when additional information or documents are available.

After your LoonCheck is complete, you will receive a personalised digital report explaining what we reviewed, our findings and any points that may require your attention.

Where appropriate, the report will also include recommended next steps.

Yes. You can view a fictional sample report to get a clear idea of how we present our reviews, findings and any points that may require your attention.

Yes. If you have questions about the findings or explanation in your report, you can contact us after receiving it.

We will be happy to clarify the contents of your LoonCheck report.